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Department of Budget and Fiscal Services

Real Property Assessment Division

RESIDENTIAL VALUATION PROCESS VIDEO

A brief informational video of our Residential Market Modeling Process.

Notice of Assessment & Board of Review Appeal Process

Click HERE for more informational videos

Important Dates For Your Assessment

30 Jun
End of tax year
1 Jul
Beginning of tax year
20 Jul
First-half year bills mailed
20 Aug
First-half year payments due
1 Sep
Deadline for filing dedication petitions
30 Sep
Deadline for filing exemption claims and tax credit applications
1 Oct
Date of Valuation
1 Nov
Deadline for reporting changes affecting exemptions
15 Dec
Assessment notices mailed
15 Jan
Deadline for filing appeals
20 Jan
Second-half year bills mailed
1 Feb
Certified assessment roll sent to City Council
20 Feb
Second-half year payments due

info icon Frequently Asked

You can obtain the real property assessment information on our website, or a copy of the notice of assessment may be acquired from our office with payment of search and copy fees and a self-addressed stamped envelope mailed to our Honolulu or Kapolei offices. Checks should be made payable to the "City and County of Honolulu".

Honolulu Office
842 Bethel Street, Basement
Honolulu, HI 96813
PH: (808) 768-3799

Kapolei Office
1000 Uluohia Street, #206
Kapolei, HI 96707
PH: (808) 768-3799

No, an appeal cannot be lodged via facsimile or email. Appeals may be filed in person, by mail, or online using this website during the annual Appeal Period from December 15th to January 15th.

Mass Appraisal
Mass appraisal is defined as the systematic appraisal of groups of properties as of a given date using standardized procedures and statistical testing. Sales data are analyzed and adjustments are made by the appraisers based on what buyers paid in the market. These adjustments are applied to the large populations of properties to estimate the value using a Computer Assisted Mass Appraisal (CAMA) system. RPAD follows the ROH to apply mass appraisal to value all properties for ad valorem taxation purposes to obtain uniform and equalized assessments throughout the county. RPAD appraisers have been continuously and actively trained by International Association of Assessing Officers (IAAO) instructors and its resources.

Individual Appraisal

Individual appraisals are done by a fee appraiser on a single property, for purchasing, refinancing, or estate planning upon lender’s or homeowner’s request. The appraiser typically selects three or more sales to estimate the value. These sales are analyzed and adjustments are made based on what buyers paid. The adjustments are manually applied to estimate the value of the property requested by the client. Fee appraisers typically follow different guidelines to perform their assignments and scope of work.

Mass Appraisal vs. Individual Appraisal

Mass AppraisalIndividual Appraisal
City and County of Honolulu Client/Intended Users Lender, Homeowners
Valuation for Ad Valorem Taxation Purposes Purpose Purchase, Refinancing, Estate, etc.
October 1st preceding the tax year Effective Date of Valuation Inspection date, Date of death
All taxable properties in the C&C of Honolulu Subject of the Assignment Client's requested subject property
You can write or email us when you actually rent or sell the property. The owner of any property which has been allowed an exemption has a duty to report to the assessor within 30 days after such owner or property ceases to qualify for such an exemption, but no later than November 1st.
In the event of an appeal by a taxpayer to the boards of review is compromised, or sustained as to any amount of the valuation in dispute, the costs deposited shall be returned to the appellant. Otherwise the entire amount of costs deposited shall be retained by the city.

Important Dates For Your Assessment

30 Jun
End of tax year
1 Jul
Beginning of tax year
20 Jul
First-half year bills mailed
20 Aug
First-half year payments due
1 Sep
Deadline for filing dedication petitions
30 Sep
Deadline for filing exemption claims and tax credit applications
1 Oct
Date of Valuation
1 Nov
Deadline for reporting changes affecting exemptions
15 Dec
Assessment notices mailed
15 Jan
Deadline for filing appeals
20 Jan
Second-half year bills mailed
1 Feb
Certified assessment roll sent to City Council
20 Feb
Second-half year payments due

info icon Frequently Asked

You can obtain the real property assessment information on our website, or a copy of the notice of assessment may be acquired from our office with payment of search and copy fees and a self-addressed stamped envelope mailed to our Honolulu or Kapolei offices. Checks should be made payable to the "City and County of Honolulu".

Honolulu Office
842 Bethel Street, Basement
Honolulu, HI 96813
PH: (808) 768-3799

Kapolei Office
1000 Uluohia Street, #206
Kapolei, HI 96707
PH: (808) 768-3799

No, an appeal cannot be lodged via facsimile or email. Appeals may be filed in person, by mail, or online using this website during the annual Appeal Period from December 15th to January 15th.

Mass Appraisal
Mass appraisal is defined as the systematic appraisal of groups of properties as of a given date using standardized procedures and statistical testing. Sales data are analyzed and adjustments are made by the appraisers based on what buyers paid in the market. These adjustments are applied to the large populations of properties to estimate the value using a Computer Assisted Mass Appraisal (CAMA) system. RPAD follows the ROH to apply mass appraisal to value all properties for ad valorem taxation purposes to obtain uniform and equalized assessments throughout the county. RPAD appraisers have been continuously and actively trained by International Association of Assessing Officers (IAAO) instructors and its resources.

Individual Appraisal

Individual appraisals are done by a fee appraiser on a single property, for purchasing, refinancing, or estate planning upon lender’s or homeowner’s request. The appraiser typically selects three or more sales to estimate the value. These sales are analyzed and adjustments are made based on what buyers paid. The adjustments are manually applied to estimate the value of the property requested by the client. Fee appraisers typically follow different guidelines to perform their assignments and scope of work.

Mass Appraisal vs. Individual Appraisal

Mass AppraisalIndividual Appraisal
City and County of Honolulu Client/Intended Users Lender, Homeowners
Valuation for Ad Valorem Taxation Purposes Purpose Purchase, Refinancing, Estate, etc.
October 1st preceding the tax year Effective Date of Valuation Inspection date, Date of death
All taxable properties in the C&C of Honolulu Subject of the Assignment Client's requested subject property
You can write or email us when you actually rent or sell the property. The owner of any property which has been allowed an exemption has a duty to report to the assessor within 30 days after such owner or property ceases to qualify for such an exemption, but no later than November 1st.
In the event of an appeal by a taxpayer to the boards of review is compromised, or sustained as to any amount of the valuation in dispute, the costs deposited shall be returned to the appellant. Otherwise the entire amount of costs deposited shall be retained by the city.

RESIDENTIAL VALUATION PROCESS VIDEO

A brief informational video of our Residential Market Modeling Process.

Notice of Assessment & Board of Review Appeal Process

Click HERE for more informational videos

Important Dates For Your Assessment

30 Jun
End of tax year
1 Jul
Beginning of tax year
20 Jul
First-half year bills mailed
20 Aug
First-half year payments due
1 Sep
Deadline for filing dedication petitions
30 Sep
Deadline for filing exemption claims and tax credit applications
1 Oct
Date of Valuation
1 Nov
Deadline for reporting changes affecting exemptions
15 Dec
Assessment notices mailed
15 Jan
Deadline for filing appeals
20 Jan
Second-half year bills mailed
1 Feb
Certified assessment roll sent to City Council
20 Feb
Second-half year payments due

RESIDENTIAL VALUATION PROCESS VIDEO

A brief informational video of our Residential Market Modeling Process.

Notice of Assessment & Board of Review Appeal Process

Click HERE for more informational videos

info icon Frequently Asked

You can obtain the real property assessment information on our website, or a copy of the notice of assessment may be acquired from our office with payment of search and copy fees and a self-addressed stamped envelope mailed to our Honolulu or Kapolei offices. Checks should be made payable to the "City and County of Honolulu".

Honolulu Office
842 Bethel Street, Basement
Honolulu, HI 96813
PH: (808) 768-3799

Kapolei Office
1000 Uluohia Street, #206
Kapolei, HI 96707
PH: (808) 768-3799

No, an appeal cannot be lodged via facsimile or email. Appeals may be filed in person, by mail, or online using this website during the annual Appeal Period from December 15th to January 15th.

Mass Appraisal
Mass appraisal is defined as the systematic appraisal of groups of properties as of a given date using standardized procedures and statistical testing. Sales data are analyzed and adjustments are made by the appraisers based on what buyers paid in the market. These adjustments are applied to the large populations of properties to estimate the value using a Computer Assisted Mass Appraisal (CAMA) system. RPAD follows the ROH to apply mass appraisal to value all properties for ad valorem taxation purposes to obtain uniform and equalized assessments throughout the county. RPAD appraisers have been continuously and actively trained by International Association of Assessing Officers (IAAO) instructors and its resources.

Individual Appraisal

Individual appraisals are done by a fee appraiser on a single property, for purchasing, refinancing, or estate planning upon lender’s or homeowner’s request. The appraiser typically selects three or more sales to estimate the value. These sales are analyzed and adjustments are made based on what buyers paid. The adjustments are manually applied to estimate the value of the property requested by the client. Fee appraisers typically follow different guidelines to perform their assignments and scope of work.

Mass Appraisal vs. Individual Appraisal

Mass AppraisalIndividual Appraisal
City and County of Honolulu Client/Intended Users Lender, Homeowners
Valuation for Ad Valorem Taxation Purposes Purpose Purchase, Refinancing, Estate, etc.
October 1st preceding the tax year Effective Date of Valuation Inspection date, Date of death
All taxable properties in the C&C of Honolulu Subject of the Assignment Client's requested subject property
You can write or email us when you actually rent or sell the property. The owner of any property which has been allowed an exemption has a duty to report to the assessor within 30 days after such owner or property ceases to qualify for such an exemption, but no later than November 1st.
In the event of an appeal by a taxpayer to the boards of review is compromised, or sustained as to any amount of the valuation in dispute, the costs deposited shall be returned to the appellant. Otherwise the entire amount of costs deposited shall be retained by the city.

Our Mission

The Real Property Assessment Division administers provisions of Chapter 8, Revised Ordinances of Honolulu, relating to the assessment of real property for tax purposes. It ensures real property assessment values are fair and equitable, based on market value, and in accordance with applicable standards and laws.